Privacy Policy

1. Information We Collect We collect both personal and business information necessary to carry out our export business operations, fulfill orders, and provide customer support. Personal Information Identity Data: Full name, company name, job title, and other identity-related details. Contact Data: Email address, phone number, . Financial Data: Payment details such as credit/debit card numbers, bank account details, and billing address for processing payments. Business Data: Transaction details, order history, product information, and shipping preferences. Non-Personal Information Usage Data: Information on how you use our website, including page views, clicks, and duration of site visits. Device Information: Information about the device you use to access our website, such as IP address, browser type, operating system, and device specifications. Cookies: We use cookies and similar tracking technologies to enhance your user experience on our website (see our Cookie Policy). 2. How We Use Your Information We collect and use your personal and business information for the following purposes: Order Fulfillment: To process and deliver your export orders, manage payments, and arrange logistics and shipping. Customer Support: To respond to your inquiries, provide customer service, and resolve any issues related to products, orders, or payments. Legal Compliance: To comply with legal obligations, such as export regulations, customs documentation, and anti-money laundering laws. Marketing and Communication: To send promotional content, newsletters, and other marketing communications, provided you have opted to receive them. Service Improvement: To analyze trends, enhance the functionality of our website, and improve the overall user experience. Business Operations: For managing business relationships, maintaining records, and ensuring efficient business operations. 3. How We Share Your Information We value your privacy and do not sell or rent your personal data. However, we may share your information in the following situations: Service Providers: We may share your information with third-party service providers, such as payment processors, shipping carriers, and logistics partners, who assist us in fulfilling orders and providing our services. Legal Compliance: We may share your information with government authorities, customs officials, or law enforcement agencies if required by law, such as for export documentation, customs declarations, or responding to legal requests. Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal and business information may be transferred to the new owner or entity. We ensure that any third-party providers we work with comply with privacy and data security standards in line with our policies. 4. Data Security We take appropriate technical and organizational measures to protect your personal and business information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure data storage. While we implement security measures, please note that no method of internet transmission or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security. 5. International Data Transfers As a company involved in international trade, your personal and business information may be transferred to, stored, and processed outside of India. If you are located outside of India, please be aware that your information may be subject to data protection laws in other jurisdictions, which may differ from those in India. We will take all necessary steps to ensure that your data is handled securely and in accordance with this Privacy Policy. This includes ensuring that third-party service providers we work with follow appropriate data protection measures. 6. Your Rights Regarding Your Personal Data Under Indian data protection laws and, where applicable, international regulations like the General Data Protection Regulation (GDPR), you have the following rights regarding your personal and business data: Right to Access: You can request a copy of the personal data we hold about you. Right to Rectification: You can request corrections to any inaccurate or incomplete data. Right to Erasure: You can request the deletion of your personal data in certain situations, such as when it is no longer needed for the purposes it was collected. Right to Restrict Processing: You can request the restriction of the processing of your personal data under specific circumstances. Right to Object: You can object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation. Right to Data Portability: You can request to receive your data in a structured, commonly used, and machine-readable format. To exercise any of these rights, please contact us at [Insert Email Address]. 7. Retention of Your Information We will retain your personal and business information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including compliance with legal, regulatory, and contractual obligations. Once the information is no longer needed, we will securely delete or anonymize it in accordance with applicable laws. 8. Cookies and Tracking Technologies We use cookies and other tracking technologies to enhance your experience on our website. Cookies allow us to remember your preferences, track website usage, and provide personalized content. You have the option to disable cookies through your browser settings, but doing so may impact your ability to use certain features of the website. For more information on how we use cookies, please refer to our Cookie Policy. 9. Third-Party Links Our website may contain links to third-party websites or services. This Privacy Policy applies only to the data collected by [Your Company Name] and does not cover third-party websites. We encourage you to read the privacy policies of any third-party sites you visit. 10. Changes to This Privacy Policy We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will post the updated Privacy Policy on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your data. 11. Contact Us If you have any questions or concerns about this Privacy Policy or how we handle your personal and business information, please contact us: Email: [Insert Email Address] Phone: [Insert Phone Number] Address: [Insert Company Address] End of Privacy Policy Key Considerations for Your Export Business: Export Compliance: This policy ensures that you are transparent about the collection and use of data, especially when dealing with international customers and complying with export regulations. Cross-border Data Transfers: You must ensure that you protect customer data when transferring it across borders. If you process data from customers in the EU or other regions with strict privacy laws, you should comply with applicable regulations (e.g., GDPR). Third-Party Providers: As an export business, you might work with third-party logistics companies, customs agents, or payment processors. Ensure that these providers adhere to proper data protection standards.